Exchange Policy

We want every Mehroonkari piece to feel exactly right. Since each piece is part of a limited collection and handled with care from fabric to finish, we do not accept returns or refunds — only exchanges, under the conditions below.

For Unstitched Suits — exchange accepted if:
You receive damaged or torn fabric.
You receive the wrong product.
The fabric received doesn't match what was shown at checkout (color/print discrepancy beyond normal screen variance.

For Stitched Suits — exchange accepted if:
You receive damaged fabric or stitching defects.
You receive the wrong product.
The size received does not match the size ordered at checkout.
(Stitched pieces are made to the size selected at the time of order. We're unable to offer exchanges for personal fit preference. We recommend checking our size guide carefully before ordering, or reaching out to us on WhatsApp for fit guidance before you purchase.

Mehroonkari piece is part of a carefully curated, limited collection. As many of our designs are available in a single piece or limited quantities, we may not be able to offer the same design, colour, or pattern as a replacement.
If your exchange request is approved and the original design is unavailable, you may choose another available product of equal value. If you select a product of higher value, the price difference will need to be paid before dispatch. If you choose a product of lower value, the remaining amount will be issued as store credit for your next purchase.

Important: All exchange requests must be raised within 48 hours of delivery, along with a clear, continuous unboxing video — recorded from the moment you open the sealed package, clearly showing the product and packaging. Requests without a proper unboxing video will not be accepted.

Customers are responsible for the shipping cost of sending the product back to Mehroonkari for approved exchanges.

For exchange requests or questions, reach us on WhatsApp: 9915266039