Privacy Policy

Mehroonkari recognizes the importance of your privacy. We value your trust and are committed to protecting the information you share with us. This Policy describes how we collect, use, and protect information when you visit www.mehroonkari.com or interact with us, including via WhatsApp, and applies to all current and former visitors and customers. By using our website, you agree to this Privacy Policy.
Information We Collect
Contact information: Name, email, mobile number, WhatsApp number, address, city, state, pincode, and country.
Payment and billing information: Billing name, billing address, and payment method. We do not collect or store your credit/debit card number or expiry date on our website.
Order information: Product preferences, order history, and exchange requests (including unboxing videos submitted for exchange claims).
Other information: IP address, browser type, and site usage data such as pages visited and time spent on our site.
How We Collect Information
Directly from you, when you browse, register, place an order, or message us on WhatsApp.
Passively, through tools like Google Analytics and cookies.
From third parties, when you interact with our social media pages (Instagram, Facebook).
Use of Your Personal Information
To process and fulfil your orders, including exchanges.
To contact you regarding your purchase, order updates, or exchange requests.
To respond to your queries and improve our products and services.
To send you marketing communications via WhatsApp or email — including new collection launches, offers, and updates — where you have given us consent to do so.
As otherwise required by law.
Your Choices
You can choose whether to receive marketing communications from us. If you'd like to stop receiving updates, you can opt out anytime by messaging us on WhatsApp or using the unsubscribe link in our emails. Opting out of marketing won't affect order-related communication, such as shipping updates or exchange responses, which we'll continue to send as needed.
Sharing of Information with Third Parties
With vendors, packaging partners, and courier/shipping providers, solely to fulfil your order.
With payment gateway providers, to process transactions securely.
If required by law or to protect our business.
With any successor entity, in the event of a business transfer.
We do not sell your personal information to third parties.
WhatsApp Communication
If you contact us via WhatsApp, your number and conversation may be used to process your order, exchange request, or query, and to send you marketing updates if you've opted in.
Third-Party Sites
If you click through to third-party websites, including payment gateways, this Policy does not apply there. Please read their privacy policies separately.
Updates to This Policy
This Privacy Policy was last updated on 24.06.2026. We may revise this Policy periodically; please check this page for updates.
Jurisdiction
This Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts at Ludhiana, Punjab.
Contact Us
For any questions about this Privacy Policy, reach us on WhatsApp at 9915266039